We understand that you and your fur kid share a strong bond. That’s why we go above and beyond with Pet Insurance to cover more than the basic veterinary bills to ensure your fur kid deserves the best care.
Benefits at a glance:
- Premium Distinction: Premium distinction based on the type of pet of either cats or dogs.
- Medical Benefit: Covers veterinary bills for your pet’s injuries and illnesses.
- Death Benefit: Reimburses the purchase price or adoption fee when an accidental injury or illness results in the death of your pet.
- Burial or Cremation Costs: Reimburses the burial or cremation costs of your pet.
- Advertising & Reward Costs for Recovery of Missing Pet: Reimburses the cost of advertising and reward for recovery of your pet.
- Boarding Kennel & Cattery Fees: Reimburses the boarding kennel and cattery fees of your pet if you are hospitalised.
- Third Party Liability: Covers all legal costs and necessary expenses incurred due to accidental injury or damage to property belonging to third parties caused by your pet.
| Your benefits | |||
| Benefits | Plan 1 | Plan 2 | Plan 3 |
| Medical Benefit | |||
| Section 1: Veterinary Fees and Surgical Fees | 2,000 | 3,500 | 5,000 |
| Other Benefits | |||
| Section 2: Death from Injury or Illness | 2,000 | 3,500 | 5,000 |
| Section 3: Burial or Cremation Costs | 1,000 | 1,000 | 1,000 |
| Section 4: Advertising & Reward Costs for Recovery of Missing Pet | 1,000 | 1,000 | 1,000 |
| Section 5: Boarding Kennel & Cattery Fees for Pet | 1,000 | 1,500 | 2,500 |
| Section 6: Third Party Liability | 50,000 | 75,000 | 100,000 |
General exclusions
✘ War and related risks.
✘ Ionization, radiation or contamination by radioactivity.
✘ Pre-existing condition.
✘ Illness which occurs during the first fourteen (14) days from the commencement date of your first policy and/or which results in the death of your pet.
✘ Any claims involving your pet that is not permanently and positively identifiable by means of a microchip.
✘ Pregnancy, birth or breeding and any complications thereof.
✘ Congenital Illness, training or therapy for behavioural Illness.
✘ Organ transplant, surgical implants, aids and prosthetics.
✘ Routine and preventative treatments.
✘ Banned or restricted breed of pets or destruction of your pet that is banned or restricted or deemed dangerous or as a result of intentional slaughter by the Government or Public or Local Authority.
✘ Mistreatment, malicious or willful injury to or your neglect of your pet, or by any member of your household, or anyone employed or contracted by you.
✘ A pet not named in the schedule.
✘ Any claims for treatment provided by any person other than a veterinarian. Please refer to your policy document for the full list.
✘ An event that occurred outside Malaysia.
General exclusions
1. Why should I purchase this policy?
Pet Insurance provides cover for veterinary costs when your pet falls ill or gets injured in an accident. Cover is also provided if your pet dies, got lost or stolen or causes accidental injury to a third party or damages third party’s property.
2. Who is eligible to apply?
You must be at least eighteen (18) years old and the owner of the pet at the time of applying insurance.
3. Can all pets be insured?
We cover only micro-chipped cats or dogs, dogs with licensed by the Government or Public or Local Authority and aged between twelve (12) weeks to nine (9) years at the commencement date of this policy. We do not provide cover for any banned or restricted breeds, working pets, pre-existing injuries or physical disabilities.
4. Can my pet visit any veterinary clinics?
Yes, you have the freedom to choose any licensed veterinary clinic in Malaysia.
4. Can my pet visit any veterinary clinics?
Yes, you have the freedom to choose any licensed veterinary clinic in Malaysia.
Important notes
- Eligibility – Your pet must be a cat or a dog, micro-chipped, duly licensed, not under banned or restricted breeds* by the Government or Public or Local Authority and aged between twelve (12) weeks to nine (9) years.
- The recovery period for your missing pet must be within thirty (30) days from the date of loss/theft.
- A minimum of four (4) days hospitalisation (you) is required to be eligible for the reimbursement of your pet’s boarding fees.
- The amounts shown in the Table of Benefits in the Schedule is the maximum and total amount payable under each section of this Policy during the period of insurance.
- Your pet must reside permanently with you at the address within Malaysia stated in the Schedule whilst the Policy is in force.
- The insurance shall not be effective unless the premium due has been paid.
- The descriptions of cover are a brief summary for quick and easy reference. The precise terms and conditions that apply are in the Policy Document.
- You can request to view the actual insurance policy before you sign up. Kindly contact us for assistance.
- You are obligated to pay any applicable taxes (which include but not limited to service tax and stamp duty) imposed by the Malaysian tax authorities in relation to your Policy
- In the event of a conflict between the English and the translated versions of this brochure, the English version shall prevail.